are there things missing?

The most common question that I get about CARS is why can't I upload documents?

That and most any simple display questions can be answered by making sure you are using Internet Explorer (not Chrome or Firefox).

Another thing you need to make sure is that your Compatibility View settings are set for the application.

When you are in CARS, go to Tools - Compatibility View settings, then click "Add"

A demo can be seen here.

A link to all firms trained in CARS is here.

A link to the CARS Training Videos is here.